Terms and Conditions

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Welcome to Lachhiram India. By accessing or using our website (www.lachhiram.com), you agree to the following Terms & Conditions. Please read them carefully.
If you do not agree with any part of these terms, please do not use our website.

Lachhiram India operates as a wholesaler and retailer of food products, including makhana, dry fruits, groceries, and related items.

These Terms & Conditions govern:

• Website usage
   
• Orders placed through the website
   
• Communication and interaction with our services
   

By using this website, you agree that:

• You are at least 18 years of age
   
• You will not misuse the website
   
• You will provide accurate and updated information when placing orders or contacting us
   
• You will follow all applicable laws while using the site
   

We may restrict or terminate access to any user who violates these terms.

• All product descriptions, images, and prices are subject to change without notice.
   
• We strive for accuracy but errors may occur in pricing or details.
   
• In such cases, we reserve the right to cancel or modify orders.
   

Prices shown on the website are final and inclusive/exclusive of taxes as applicable.

• Orders placed on our website will be confirmed via email or phone.
   
• We reserve the right to accept or reject any order.
   
• Payments must be completed through the available payment methods.
   
• We do not store or have access to your payment card details; payment gateways process them securely.
   

• Delivery times depend on location, courier availability, and product availability.
   
• While we aim for timely delivery, delays may occur due to logistics or unforeseen circumstances.
   
• You agree to provide a correct and complete shipping address.
   

A detailed Shipping Policy can be provided separately if needed.

Due to the nature of food products, returns may be limited.

We allow returns or replacements ONLY IF:

• You received a damaged or incorrect product
   
• The issue is reported within 24–48 hours of delivery
   
• Proof (photo/video) of the issue is provided
   

We reserve the right to determine whether a return or replacement is eligible.

Lachhiram India is not liable for:

• Damages arising from misuse of our products
   
• Allergic reactions or health issues (customers must check ingredients)
   
• Delays due to courier partners
   
• Typographical errors on the website
   

Our total liability will not exceed the amount paid for the order in question.

All content on the website—including logos, images, product photos, text, and design—belongs to Lachhiram India and may not be used without written permission.

Our website may contain links to external websites.
We are not responsible for:

• Their content
   
• Their privacy policies
   
• Their terms
   

Users are advised to read terms of external sites independently.

We may update or modify these Terms & Conditions at any time.
Changes will be posted on this page with an updated date.

Continued use of the website implies acceptance of the updated terms.

For questions regarding these Terms & Conditions, contact us:

📧 support@lachhiram.com
📞 9112333369
🏬 Shop No. C/2A, Acropolis, Sector No. 7, HDIL Layout, Dongre Village, Virar West – 401303, District Palghar, Maharashtra